Attadale Rehabilitation Hospital
Part of Ramsay Health Care

When You Leave

Time of discharge is 10:00am

Discharge summary

Your doctor for your general practitioner will write a summary of your illness, your treatment and care. A copy of your ongoing treatment, appointments and medications will be given to you.

Feedback

A patient questionnaire will be available in your room. Its purpose is to assist the hospital to review and continuously improve the quality of service. Comments are strictly confidential and you are encouraged to complete the form. The Clinical Nurse Manager and hospital executive team are available, should you wish to discuss any issues, which may arise during your stay.

Appointments

The nursing staff will arrange appointments with your specialist.

Patient Satisfaction

Attadale Rehabilitation Hospital focuses on listening and responding to the needs of our patients. Your feedback allows us to continually evaluate and improve on all aspects of our performance.

We encourage feedback from our patients via our website; or via our patient satisfaction surveys. It is advisable that you express your concerns before you leave the hospital so we can fix any problems for you. The nurse in charge of the shift is a good start but if you remain concerned please ask to speak to the Clinical Nurse Manager or the Director of Clinical Services.

Alternatively, there are a number of other ways that you can voice a concern. Our website contains a link to the Australian Charter of Healthcare Rights and this suggests a number of ways for you to express your concerns.